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Privacy Policy

Consumer Data Protection/Privacy Information Sheet and Initial Notice

At Bank of New Orleans, we do everything we can to protect the privacy of consumers and our customers, including those who visit our Website. We value your time and your interest in our organization. We place a high priority on ensuring the security and privacy of data pertaining to each consumer. Bank of New Orleans is aware that as customers, you have entrusted us with your financial information and accounts, and also have shared personal information with us.

Bank of New Orleans’ Consumer Data Protection and Privacy Practices Bank of New Orleans’ Board of Directors and staff believe it is important to inform you of the data protection and privacy practices that we have instituted, which include:

  1. Established specific security protection practices to ensure privacy of information
  2. Defined control methods to limit access to consumer information
  3. Formalized procedures and processes to ensure the maintenance of accurate information
  4. Established procedures and restrictions on disclosure of customer account information
  5. Defined standards for consumer data collection, use, and storage
  6. Required consumer data privacy covenants in third-party service and business arrangements
  7. Ensured our staff is committed to protect a consumer’s right to data privacy
  8. Disclosed to our customers our privacy benchmarks and provided an overview of institution privacy practices

To ensure that we successfully accomplish these priority practices, as an organization we have:

  • Established formal guidelines for management and staff to ensure the protection of consumer data;
  • Developed and provided to potential and existing customers a detailed notice about our data protection and privacy practices; and,
  • Established guidelines to ensure proper procedures and controls are in place to address those situations required by law when we must disclose nonpublic personal information about you.

The consumer data protection/privacy notice serves as a reference guide for consumers, customers, bank staff, and management regarding the protection of your data and your privacy.

Accuracy of Information

Every effort is made to ensure that our records of your information are complete and correct. If an error is noted on your statement or in any other communication from us, please contact us at the number listed on your account materials as soon as possible.

The Collection and Use of Information

We need to collect information about you to conduct our business relationship. However, in order to protect your information, we maintain and enforce strict security procedures. We collect nonpublic personal information about you from various sources including:

  • Information we received from you on applications or other forms;
  • Information about your transactions with us or others; and
  • Information we receive from a consumer reporting agency.

Bank of New Orleans does not disclose any nonpublic personal information about consumers, customers, or former customers except as permitted by law. However, in order to offer you quality products, Bank of New Orleans may disclose the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements. These companies are held to the same or higher standards as Bank of New Orleans with respect to privacy of your information.

We collect only the information necessary to deliver quality products and services to our customers. Only authorized and trained employees have access to customer information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Our Web Site

When you visit our Website at www.bankofneworleans.net, we respect your privacy. The only private information we have about you is the information you choose to give us (such as providing feedback or completing a form). We do not release that information to others without notifying you on the form and getting your consent.

We may use “cookies” on some pages of our Website for the purpose of serving you better when you return to our site. A cookie is a small element of data that a Web site can send to your browser, which may then be stored on your system. Data collected from cookies helps us determine how many people visit certain pages, ultimately enabling us to improve our site design and content. If you prefer, your Web browser can be set to provide you a notice before you accept a cookie. Contact your computer consultant or technical support technician for additional details.

E-Mail

Generally, an e-mail and our response are not secure. No action is necessary as a result of this notice. It is meant to inform you of how we safeguard your nonpublic personal financial information.

Your business and trust in our customer products and staff is important to us; therefore, Bank of New Orleans will continue to assess its Consumer Data Protection and Privacy Practices to best protect your privacy.

Adopted by Bank of New Orleans: March 13, 2001

Click Here to download a PDF which explains more about BNO's Privacy Policy.

For more information about the products and services offered by Bank of New Orleans, please visit one of our convenient locations or contact us.

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Please be aware that there are a number of scams involving phone calls and/or email. BNO will never make an unsolicited request for your personal information over the phone or via email. Click here for more information on security and fraud protection.